Terms of Service
Last updated: April 29, 2026
These Terms of Service (“Terms”) govern your access to and use of the Wovly website at wovly.ai and all related services, features, and content (collectively, the “Service”) provided by Wovly (“Wovly,” “we,” “our,” or “us”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 16 years old and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Account Registration
You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Use of the Service
You may use the Service for lawful business and personal purposes in accordance with these Terms. You agree not to:
- Use the Service for any illegal, fraudulent, or harmful purpose
- Reverse engineer, decompile, or disassemble any part of the Service
- Attempt to gain unauthorized access to the Service or its related systems
- Interfere with or disrupt the integrity or performance of the Service
- Use the Service to transmit malware, viruses, or other harmful code
- Resell, sublicense, or redistribute access to the Service without our written consent
- Use the Service in a way that infringes on the intellectual property rights of any third party
- Circumvent any usage limits, output caps, seat counts, or fair-use thresholds applicable to your subscription plan
4. User Content
Ownership
You retain ownership of any content, data, text, prompts, messages, files, and other materials you submit to the Service (“User Content”). By submitting User Content, you grant Wovly a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, process, adapt, transmit, and display your User Content solely for the purposes of providing, operating, improving, and developing the Service.
AI Processing Consent
You expressly acknowledge and consent that your User Content — including all prompts, messages, uploaded documents, data inputs, and any other information you provide — will be transmitted to and processed by artificial intelligence systems, including third-party large language model (LLM) providers (such as OpenAI, Anthropic, Google, or other providers we may use from time to time), for the purpose of generating responses, analysis, insights, reports, and recommendations within the Service.
You understand that:
- Your User Content may be sent to servers operated by third-party AI providers located in various jurisdictions
- Third-party AI providers have their own terms of service and privacy policies, which may differ from ours
- We may change the third-party AI providers we use at any time without prior notice to you
- You are solely responsible for ensuring that you have the right to submit any User Content to the Service and that doing so does not violate any obligation of confidentiality, applicable law, or third-party rights
Responsibility for User Content
You are solely responsible for your User Content. We do not endorse, verify, or assume any responsibility for User Content. You represent and warrant that your User Content does not violate any applicable law or infringe on any third-party rights.
5. AI-Generated Outputs
The Service generates responses, analysis, recommendations, reports, blogs, social posts, outreach drafts, lead lists, and other outputs using artificial intelligence (“AI Outputs”). You acknowledge and agree that:
- AI Outputs are provided “as is” for informational purposes only and do not constitute professional, legal, financial, medical, or business advice
- AI Outputs may be inaccurate, incomplete, outdated, biased, fabricated, or misleading, including but not limited to invented citations, hallucinated quotes, incorrect statistics, and erroneous summaries
- You are solely responsible for evaluating, verifying, and deciding whether to rely on, publish, or distribute any AI Output
- We make no representations or warranties regarding the accuracy, reliability, completeness, originality, non-infringement, or suitability of any AI Output
- Any business, marketing, financial, hiring, legal, or other decisions you make based on AI Outputs are entirely at your own risk
- Wovly makes no guarantees, warranties, or promises regarding any outcome, result, traffic, ranking, lead generation, conversion, revenue, growth, brand sentiment, or any other metric you may seek to achieve through use of the Service. Customer testimonials, case studies, dataset statistics, and marketing claims referenced on the Service or in Wovly marketing materials are illustrative only, are not predictions of your results, and do not constitute warranties of any kind. Past performance of any user, founder, or case study is not indicative of your future results.
5.1 No Accuracy Guarantee; Customer Assumes All Risk and Liability for Generated Content
Wovly makes no guarantee, representation, or warranty as to the accuracy, truthfulness, originality, non-infringement, completeness, currency, or factual correctness of any AI Output generated through the Service. This includes, without limitation, blogs, deep-research articles, cold outreach emails, social posts, lead lists, research reports, news digests, GTM plans, dashboard summaries, competitive analyses, chat responses, citations, statistics, quotations, and any other content produced by the Service.
You expressly acknowledge that AI Outputs may contain:
- False, fabricated, or misleading statements (commonly known as “hallucinations”)
- Invented citations, hallucinated source links, fictional quotes, or attributions to people who did not say what is quoted
- Incorrect, outdated, or unverifiable statistics, dates, names, prices, and product details
- Passages or phrasings that may resemble or replicate copyrighted material
- Statements that may be defamatory, disparaging, or otherwise actionable when republished
- Content that infringes third-party copyrights, trademarks, publicity rights, or privacy rights
- Content that violates the policies of third-party platforms (including but not limited to LinkedIn, X, Reddit, Instagram, TikTok, Facebook, Google, and email service providers) or applicable laws and regulations (including FTC advertising rules, CAN-SPAM, GDPR, CCPA, and similar)
You assume all risk and full legal liability associated with any use, review, publication, distribution, transmission, sharing, or commercial exploitation of AI Outputs. This includes, without limitation, liability for any claim asserting defamation, false advertising, unfair competition, trademark or copyright infringement, right-of-publicity violation, privacy violation, breach of contract, regulatory violation, platform policy violation, or any other cause of action by any third party arising from content you publish, send, or distribute, whether in original form, edited, or as part of a larger work.
It is your sole and non-delegable responsibility, before publishing or distributing any AI Output, to: (a) fact-check every statement, statistic, quote, and citation; (b) verify that any third-party source, person, or company referenced is accurately represented and that any such reference is permitted by law; (c) confirm that the content does not infringe any third-party rights or violate any platform's terms of service; and (d) ensure compliance with all applicable laws and regulations. Wovly does not pre-screen, vet, fact-check, edit, or approve AI Outputs prior to delivering them to you, and Wovly will not defend, indemnify, or hold you harmless for any claim arising from your use of AI Outputs.
6. Intellectual Property
The Service, including all software, design, text, graphics, logos, and other content (excluding User Content), is owned by Wovly or its licensors and is protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it as permitted herein.
7. Customer Logo License and Publicity
By subscribing to a paid plan (Solo, Team, or Business) and becoming a paying customer of Wovly, you grant Wovly a worldwide, non-exclusive, royalty-free, fully paid-up license to use, display, and reproduce your company name, logo, trademarks, and any publicly distributed brand marks for the purpose of identifying you as a Wovly customer. This license covers use across our website, sales collateral, investor decks, social media, advertisements, case studies, partnership announcements, and any other marketing or business materials.
This license is granted automatically upon the start of any paid subscription and does not require additional written consent or prior notice. You represent and warrant that the person creating your account or authorizing your subscription has the authority to grant this license on behalf of your organization.
You may opt out of future use of your logo by emailing legal@wovly.ai. Upon receipt of an opt-out request, Wovly will cease including your logo or company name in newly created marketing materials within thirty (30) days. Wovly is not obligated to retract, recall, or modify materials already published, printed, distributed, archived, or shared with third parties prior to the opt-out date (including but not limited to printed collateral, social media posts, archived web pages, third-party press, and investor materials). This license survives termination with respect to factual references to you as a former Wovly customer.
8. Pricing, Plans, and Billing
Wovly is offered through tiered subscription plans. Current plans and inclusions are:
- Free (14-day trial) — $0 for 14 days. Includes 1 seat, a personal dashboard, 1 output, and 5 GTM Coach questions over the trial period. No credit card required. After 14 days, the dashboard becomes read-only and output generation and GTM Coach access are disabled until you upgrade. Existing content you generated during the trial remains viewable.
- Solo — $79 per month. 1 seat. 25 outputs per month, 100 GTM Coach questions per month, plus auto-monitoring and alerts, AI Visibility tracking, SEO Monitor, and email support.
- Team — $249 per month flat. Up to 5 seats included; additional seats $39 per seat per month. Unlimited outputs subject to a fair-use threshold of 200 outputs per month per workspace. 500 GTM Coach questions per seat per month. Shared real-time dashboard, shared GTM Coach chat, tasks and Kanban, teammate invitations, and priority email support.
- Business — $599 per month flat. Up to 10 seats included; additional seats $59 per seat per month. Unlimited outputs and unlimited GTM Coach questions, priority alert tier, Slack channel, dedicated customer success, and everything in Team.
Subscription fees are billed monthly in advance. Output, seat, GTM Coach question, and fair-use limits reset at the beginning of each billing period and do not roll over. Subscription fees are non-refundable except as expressly provided in Section 12 (Termination).
We reserve the right to change pricing, plan inclusions, fair-use thresholds, output caps, seat pricing, or features at any time. For material changes affecting active paid subscriptions, we will provide reasonable notice through the Service or by email. Your continued use of the Service after such changes take effect constitutes acceptance.
Failure to pay any amount when due may result in suspension or termination of your access without further notice. You authorize Wovly and its payment processors to charge your designated payment method for all fees, taxes, and applicable charges incurred under your account.
8.1 Support and Service Level Commitments
Support availability and response-time targets vary by subscription plan. All response-time figures below refer to the time within which Wovly will acknowledge or initially respond to a support inquiry, not the time within which any issue will be resolved, patched, fixed, or otherwise addressed. “Business days” means Monday through Friday in the United States, excluding weekends and U.S. federal holidays.
- Free (14-day trial) — No support, response-time, or bug-fix commitments are provided. Wovly may, at its sole discretion, respond to free-tier inquiries through community or email channels, but is under no obligation to do so and makes no promises of any kind regarding fixes, workarounds, or follow-up.
- Solo — Wovly will use commercially reasonable efforts to respond to support inquiries submitted via email within three (3) business days.
- Team — Wovly will use commercially reasonable efforts to respond to support inquiries submitted via email within one (1) business day, plus access to priority email support.
- Business — Support response-time targets, dedicated channels (such as Slack), customer-success cadence, and any additional service-level commitments are negotiated and documented in a separate written customer success agreement between you and Wovly. Absent such written agreement, Business-tier support reverts to the Team-tier response targets above.
The response-time figures above are non-binding commercial targets, not warranties or guarantees. Wovly does not commit to any specific resolution timeline, fix, workaround, patch, or business outcome. Failure to meet a response-time target does not constitute breach of these Terms, does not entitle you to a refund, credit, service extension, or any other remedy, and is subject in all respects to the disclaimers and limitations of liability in Sections 9 and 10.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WOVLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “WOVLY PARTIES”) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, REPUTATION, BRAND VALUE, DATA, BUSINESS OPPORTUNITIES, MISSED DEADLINES, FAILED LAUNCHES, LOST CUSTOMERS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WOVLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE WOVLY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO WOVLY IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
WITHOUT LIMITING THE FOREGOING, THE WOVLY PARTIES SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DAMAGES, LOSSES, OR HARM ARISING FROM OR RELATED TO: (I) YOUR USER CONTENT OR ANY USE THEREOF; (II) ANY AI-GENERATED OUTPUT, INCLUDING ANY RELIANCE THEREON, PUBLICATION THEREOF, OR REDISTRIBUTION TO ANY THIRD PARTY; (III) THE PROCESSING OF YOUR DATA BY THIRD-PARTY AI OR LLM PROVIDERS; (IV) ANY BUSINESS, MARKETING, FINANCIAL, HIRING, OR LEGAL DECISIONS YOU MAKE BASED ON THE SERVICE; (V) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (VI) FAILURE TO ACHIEVE ANY EXPECTED OUTCOME, METRIC, RESULT, OR BUSINESS GOAL; (VII) SERVICE INTERRUPTIONS, OUTAGES, OR DOWNTIME; (VIII) DATA LOSS, INCLUDING LOSS OF GENERATED OUTPUTS, DASHBOARDS, OR CHAT HISTORY; OR (IX) ANY ACT OR OMISSION OF A THIRD-PARTY SERVICE PROVIDER, INCLUDING AI MODEL PROVIDERS, HOSTING PROVIDERS, AND PAYMENT PROCESSORS.
You acknowledge that the limitations of liability in this Section are an essential element of the bargain between you and Wovly, without which Wovly would not provide the Service at the price offered.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WOVLY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the Service will be uninterrupted, error-free, secure, available at any particular time or location, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, completeness, or usefulness of any content, information, dataset reference, case study, statistic, or AI-generated output available through the Service.
Wovly makes no promises, representations, or warranties that the Service will increase your traffic, leads, conversions, revenue, search rankings, AI search visibility, brand awareness, or any other measurable business outcome.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Wovly Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party rights, including intellectual property rights; (e) any decisions or actions taken based on AI Outputs or any other information provided through the Service; or (f) your publication, distribution, or commercial use of any AI Output.
12. Termination
12.1 Termination by You
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the then-current monthly billing period. You will continue to have access to paid features until that period ends, after which your account reverts to the post-trial read-only state described in Section 8. No prorated refunds are issued for cancellations initiated by you.
12.2 Termination by Wovly
Wovly reserves the right to suspend, restrict, modify, or terminate your access to the Service at any time, for any reason or no reason, with or without notice, in our sole and absolute discretion. Without limiting the foregoing, we may terminate immediately and without notice for: breach of these Terms; suspected fraud, chargeback abuse, or unauthorized account sharing; non-payment; misuse of the Service to harm Wovly, other users, or third parties; violation of applicable law; or operational, financial, legal, or strategic reasons of our own.
12.3 Refunds on Termination by Wovly
If Wovly terminates your paid subscription without cause, and the termination is not the result of your breach of these Terms, your fraud or abuse, your non-payment, or your violation of applicable law, Wovly will refund the prorated portion of the then-current month's subscription fee covering the unused days of service. This prorated refund is your sole and exclusive remedy in the event of termination by Wovly. No refund is owed where termination results from any of the conditions described in Section 12.2 above. No other refunds, credits, or compensation will be issued.
12.4 Effect of Termination
Upon termination of your account, your right to use the Service ceases immediately. We may delete your User Content, generated outputs, dashboards, and chat history after termination in accordance with our Privacy Policy. Sections that by their nature should survive termination — including Section 4 (User Content licenses), Section 5 (AI Output disclaimers), Section 7 (Customer Logo License with respect to materials already published), Section 9 (Limitation of Liability), Section 10 (Disclaimer of Warranties), Section 11 (Indemnification), and Section 14 (Governing Law) — shall survive termination.
13. Modifications to the Service and Terms
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability. We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of such courts. You and Wovly each waive any right to a jury trial. You agree that any claim must be brought within one (1) year after the cause of action accrues or be permanently barred.
15. Miscellaneous
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wovly regarding the Service
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision
- Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets
- Force Majeure: We shall not be liable for any failure to perform due to causes beyond our reasonable control, including acts of God, internet outages, third-party service provider failures (including AI model providers), labor disputes, and government actions
- No Agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Wovly
16. Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: legal@wovly.ai